Our websites offer free standard shipping on all orders over $30 within the United States. Mahogany Beauty reserves the right to change this shipping promotion at any time.
Most orders are delivered within 4-6 business days using USPS First Class Mail Service. shopmahoganybeauty.com orders are shipped and delivered on business days (Monday through Friday, excluding federal and major holidays). Most orders are processed within 24 hours of receipt (processing time does not include weekend days). Orders placed on Saturday and Sunday will be processed the following Monday.
All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. Overnight Service and 2nd Day Service is not available for shipments to APO/FPO, PO Box destinations, U.S. Territories and some locations in Alaska and Hawaii.
• Most orders shipped via Standard USPS First Class Mail Shipping are processed and shipped in 1-2 business days, depending on product availability.
• Most Standard orders are delivered within 4-6 business days from the order's ship date (please add 4-6 extra days for deliveries to Canada). Please note: most orders destined for P.O. Boxes are delivered within 5-12 business days of the order's ship date.
SECOND DAY SERVICE
• Second Day orders placed by 3:00 PM ET will be processed and shipped the same day, depending on product availability.
• Second Day orders placed after 3:00 PM ET will be processed and shipped the next business day.
• Most orders shipped via 2nd Day Service are delivered within 2-3 business days from the order's ship date.
• We're sorry, orders destined for P.O. Boxes, U.S. Territories, APO/FPO locations and Canada are not eligible for Second Day Service.
• Second Day orders may require a signature upon delivery.
SHIPPING TO THIRD PARTY
We accept orders with a billing address different from the shipping address, as long as the billing address matches the address on your credit card statement and both addresses are located in the United States. Note, however, that Mahogany Beauty reserves the right to choose not to process and ship any order at our discretion.
SHIPPING TO MULTIPLE ADDRESSES
At this time we do not offer shipping to more than one location per order
Returns & Exchanges
We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Mahogany Beauty purchase, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below.
• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
• Please mail your shopmahoganybeauty.com return to:
Attn: Returns/Exchanges Dept
PO BOX 706
Prince George, VA 23875
• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• Please do not mail any packages C.O.D., as they will not be accepted.
Only items purchased on may be accepted for a return. I
Please contact customer service with any questions by email at or by phone at 1804-896-9444 (M-F 9AM-6PM EST)
Please Note: Empty containers cannot be accepted for refund.